Privacy Policy

Welcome to kaleidoprompt ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kaleidoprompt.com (the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Email Address: When you create an account, we collect your email address to manage your account and communicate with you.
• User Content: Any messages, prompts, or files you upload while using the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process transactions and manage your account balance.
• Communicate with you regarding your account or transactions.
• Respond to your comments, questions, and requests.

We do not use your data for any kind of model training.

3. Data Storage and Security

• Storage: All data is securely stored in Microsoft Azure and encrypted at rest. We do not store any data that is not necessary for the functionality of the Service.
• Security Measures: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

• Your data is retained until you decide to delete it.
• You may delete your messages, uploaded files, or your entire account at any time. Upon deletion, all associated data will be permanently removed from our servers.

5. Disclosure of Your Information

• Third-Party API Providers: To provide the core functionality of our Service, your messages and uploaded files are sent to third-party application programming interface (API) providers for processing. These providers process your data solely to provide responses to your inputs.
• No Use of Data for Model Training: We do not use your data, including messages and uploaded files, for any kind of model training.
• No Selling of Data: We do not sell, trade, or rent your personal information or user data—including your messages and uploaded files—to any third parties for marketing or other purposes.
• Service Providers: Apart from the third-party API providers and our payment processor, we do not share your data with any other third-party service providers.

6. Payment Processing

• Third-Party Processor: We use Stripe to process payments.
• Data Handling: We do not store or collect your payment card details. Payment information is handled directly by Stripe, whose privacy policy can be found at Stripe Privacy Policy.

7. Cookies and Tracking Technologies

We use Google Analytics to analyze how users interact with our website. Google Analytics uses cookies and similar technologies to collect anonymized information about your use of the Service. This information helps us improve the Service and enhance user experience.

We do not store any personal data in Google Analytics, and we do not use it to track individual users. The data collected is used solely for analytical purposes and cannot be used to identify you personally.

You can learn more about how Google Analytics collects and processes data by visiting Google's Privacy & Terms site.

8. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction.

9. Your Rights

• Access: You can access your personal information, such as your email address, through your account settings. Please note that while you can view your email address, you cannot edit it.
• Deletion: You can delete your data or account at any time. Upon deletion, all associated data will be permanently removed from our servers.
• Opt-Out: Since we do not send promotional communications, there is no need for an opt-out mechanism.

10. Compliance with Laws

We comply with all applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR): If you are located in the European Economic Area (EEA), you have the right to access, rectify, or erase your personal data, and to restrict or object to certain data processing activities.
• California Consumer Privacy Act (CCPA): California residents have specific rights regarding their personal information, including the right to know about the personal information we collect and the right to request deletion.

11. Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, Fairness, and Transparency: We process your personal data lawfully, fairly, and in a transparent manner.
• Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.
• Data Minimization: We collect only the data that is necessary for the purposes stated.
• Accuracy: We take reasonable steps to ensure your personal data is accurate and up-to-date.
• Integrity and Confidentiality: We process your data securely and protect it against unauthorized or unlawful processing.

12. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: contact@kaleidoprompt.com

By using the Service, you acknowledge that you have read and understood this Privacy Policy.